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In transmitting orders on your behalf to third parties, we will take all reasonable steps to ensure the best execution of your order.  We will endeavour to arrange for all your investments to be registered in your name unless you ask us otherwise in writing.

We ask you to instruct us in English, in writing via our client portal.

The value of investments can fall as well as rise and you may not get back the full amount invested. The price of investments we recommend may depend on fluctuations in the financial markets, or other economic factors, which are outside our control. Past performance is not necessarily a guide to future performance.

In most cases you can exercise a right to cancel a contract regulated by the Financial Conduct Authority.

Page Russell Ltd is authorised and regulated by the Financial Conduct Authority.

If you are not happy about any part of our service please contact us first.  If you cannot settle a compliant with us you may be able to refer it to the Financial Ombudsman Service and, if we cannot meet our obligations, you may be entitled to compensation from the Financial Services Compensation Scheme.

Some services we provide or products we advise on and arrange are not regulated by the Financial Conduct Authority, so they may not be subject to the same cancellation rights and may not be covered by the Financial Ombudsman Service or the Financial Services Compensation Scheme.

You or we may terminate our authority to act on your behalf at any time.

These Terms of Business are governed by the Laws of England & Wales. Any material change to these Terms of Business will be notified to you in writing.